Artly Coffee FAQ

The Barista Bot

What's the size of the unit? What plumbing, electrical, internet requirements are needed?

Size: Width: 48”, Length 48”, Height 8’ (with projector frame)

Plumbing: Requires a standard water line connection for clean water and a waste line. Options for potable water tank and waste tank if plumbing infrastructure is not available.

Electrical: 2 x 20A/120V power supply.

Internet: A stable internet connection, preferably wired.

What does daily, weekly, monthly maintenance look like?

Daily Maintenance: Clean all surfaces throughout the day and refill/restock items such as dairy, cups, syrups, and beans. At close, you will need to perform a backflush of the espresso machine and transport tubes (30 mins).

Weekly Maintenance: Perform a deep cleaning of all internal and external components.

Monthly Maintenance: Clean the inside of the coffee bean hoppers, descale the ice machine, and any necessary calibration of equipment.

How much human interaction is needed on a daily basis?

The Barista Bot requires a wipe down of surfaces throughout the day and periodic restocking of milk, syrups, and other ingredients based on usage levels.

How long does the Barista Bot take to make a drink?

Beverages take 2 mins for an americano to 3 minutes for a hot flavored latte to prepare. The Barista Bot also performs a 30-second cleaning cycle between each drink to ensure quality and hygiene.

Purchase and Lease

What is the cost of a Barista Bot?

We offer both an affordable lease and purchase option. 

Lease: Starting at $2499/month

Purchase: Starting at $59,990

Please visit our pricing page or contact us directly for detailed information.

How does inventory work?

You can choose between managing inventory yourself or subscribing to our inventory service, where we provide regular shipments based on your usage. Please contact us to learn more.

Can we use our own coffee beans?

Yes, the Barista Bot is compatible with all varieties of espresso beans. Simply load your preferred beans into the designated hopper. Our award winning Artly Coffee beans are also available at a wholesale price, with guaranteed freshness and quality.

Can we customize the menu options?

Yes! Our drink menu is highly customizable. Please contact our team to discuss the specific menu items you would like to include.

Can we use our own cups? Are there different size cups available?

Yes, you can use your cups. However, we recommend contacting us to ensure your cups are compatible with the Barista Bot. The supported cup sizes are as follows:

Hot Drinks: 10oz and 12oz

Cold Drinks: 12oz and 16oz

Please note that some cup models may not be supported. We offer custom logo printing services and other size options upon request.

Can we change the aesthetic/color of the unit to match our decor?

Yes, customization options are available. Please contact us to learn more about tailoring the unit to your style.

What POS system do you use? Can we integrate into our own system?

We use a custom Kiosk app that manages payments and submits orders to our robot automatically. If you’d like to integrate with your existing POS system (e.g., Square, Clover, or Toast), please contact us for more details.

Support

What does training look like?

Once the robotics barista is installed at your space, our team will train your staff to ensure smooth operations. We will also provide comprehensive videos and written guides to help you operate and maintain the Barista Bot.

What happens when the Barista Bot breaks down?

The Barista Bot is designed for reliability and consistency. In case of an issue, our tech support team is automatically notified and will assist you promptly in resolving the problem. In addition to your initial training, you will have access to our vast troubleshooting library filled with images, videos, and step by step instructions.

About Artly

What’s the purpose of the Barista Bot?

Our mission is to preserve, celebrate, and make the art of coffee crafting more accessible, without compromising its quality and craftsmanship.

From the very beginning of developing our Barista Bot, our top priority has been maintaining the highest quality. Every aspect was designed with this commitment at its core.

Who created the Barista Bot?

The Barista Bot was developed by Meng Wang and Yushan Chen, experienced professionals in robotics and AI and passionate coffee enthusiasts. Partnering with U.S. Barista Champion Joe Yang, they designed a robot dedicated to crafting the perfect cup of coffee, every time.

The Barista Bot is designed and manufactured in Seattle, WA, USA.

Further Questions

Didn’t answer your question?

Contact us and we’ll get back to you as soon as possible.